Frequently Asked Questions

Video Streaming

How to access the Video Streaming platform?

• Buy the VIDEO STREAMING from this link
• Upon purchasing you will receive an ACCESS LINK, by email, which allows you to login into our portal
• Share the access link with your staff across your organization so they can also enjoy the streaming content!

What are the computer requirements to access the VIDEO STREAMING platform?

• You need an internet connection
• A regular browser (such as Google Chrome, Firefox, Safari)

What if I need to add more titles to my VIDEO STREAMING portal?

• You can buy additional video titles from our website. Contact us at info@safetyHSE.com

Product Usage / Copyright Information

Can I download the video and post it into my intranet, internet, or sites such as YouTube?

• No, all materials are copyrighted and cannot be distributed through intranet, internet, or posted online, without our approval.
• Posting our videos into YouTube.com, or any other publicly available video platforms, constitutes a breach and a copyright infringement claim will follow.

Orders

How do I order products from you?

• For Videos please order from the Safety Videos Page
• For Streaming please order from the Online Streaming Platform Page

Is there a discount to upgrade from VHS to DVD, or from DVD to Thumb-Drive?

• We have a sale right now.

Can we get any language on Flash drive?

• Yes. Select the desired language when you place the online order.

Can I get an estimate for a video?

• All prices are indicated on our video page

Where is my tracking number for my order?

• You will receive the tracking number by EMAIL when your order ships from our warehouse.

Live Presentations and Live Webinars

Please send your inquiries using the links below:

• For LIVE call us at 1-844-731-2396
• For Webinars please send us an email at info@safetyHSE.com

Payments

What payments do you accept?

• We accept credit card payments (VISA, MASTERCARD, AMEX, DISCOVER)
• We accept P.O. requests
• Wire-Transfers, ACH and Bank Deposit

Where can I find the wire transfer, ACH, bank deposit information to make a payment?

• Please contact us at info@safetyHSE.com for Wire-Transfer/ACH information.

Can I pay by credit card over the phone?

• To order safety videos, licensing agreements, streaming and webinars, please do so from our website for the quickest turnaround.

RMA / Damaged Products

• Received a damaged product? No problem, simply fill out an RMA request and our IT department will be in touch. Contact us at info@safetyHSE.com

Shipping Methods

We ship our products via UPS. All UPS available methods will be displayed at the checkout, including overnight shipping if applicable. Delivery dates apply to orders placed online or via phone by 4:00 p.m. local time (EST). If the order is placed via email, in most locations, when credit approval and product availability are confirmed by 4:00 P.M. EST.